I have a road bike, mountain bike & beach cruiser. Was looking for an upright bike to cruise around our hilly neighborhood in Northern VA. Randomly saw Brooklyn Bicycle Co. online & was intrigued with their models. Got an email for Black Friday specials & inquired about 2 models - Bedford & Driggs. Feedback based on my terrain was to go with the Bedford because it has more gears. Ordered Bedford & it was delivered to LBS near me. Process was easy. Only issue was a very minor ding in shipping on top tube. Was given a heads up (which I appreciated) & was sent touch up paint. Picked up bike & the ding is a non-issue. Local shop let me test ride & helped set seat height. Process was great, support is spot on & I love the bike! The green color with brown saddle is old school perfect & the bike itself is right on - comfortable, upright position what I wanted & Shimano shifters work great! Glad I got the 8 speed instead of 3 speed. Price point versus other major brands was pretty amazing for the quality of the bike. Thank you Brookly Bicycle!