Get Your Bike in 3 Easy Steps
1. Choose your dream bike, and order online
Choose your perfect ride from one of our signature collections. Once you have your bike picked out, simply check out like you would any online purchase. Have a question along the way? We're always here to help! Check out our: Bike Finder Quiz, Bike Buying Guide, or simply contact us with any questions.
2. We'll ship your bike to your local bike shop for assembly
Once your order is placed, our team will hand-select the assembly shop based off your provided shipping address and other factors. (Please enter your correct shipping address during checkout!) Your bike will then ship directly to the shop we select for professional assembly. We'll keep you updated every step of the way via email.
3. You pick up your bike from the shop and roll out the door!
We will notify you when your bike is ready to ride. We ask for 12-14 business days from the time of shipment to the time you'll be riding. Once your bike is ready, all you'll have to do is head in to the assembly shop, pick it up, and roll out the door. It's that simple!
For USA customers, another option is to order your bike through our website and have it shipped to their shop for professional assembly, as all of our US Stocking Dealers are also Assembly Partners. Please note: If you want to test ride one of our bikes, we strongly encourage calling your local shop prior to visiting to confirm they have the size/style you're interested in.
Please note: If there's no Assembly Partner near you, don’t worry. We’ll work with a local bike shop to get you taken care of. If you have a special request on where you would like your bicycle built, please reach out to us directly and we will do our best to accommodate your request.